This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which AD-VETERPRISES LTD. (“We”) will process any personal data we collect from you, or which you provide to us, in the course of using our sites www.spayacademy.com and www.univets.global.
AD-VETERPRISES LTD. is a Scottish private limited liability company (AD-VETERPRISES LTD., 272 Bath Street, Glasgow, Scotland). We provide free information as well as services and digital products. We process Personal Data as a Processor.
“Controller” means an entity that determines the purposes and means of the Processing of Personal Data.
“Customer” means a person or entity that is registered with Spay Academy Spain to use the Services or Products.
“Data Protection Laws” means all data protection and privacy laws and regulations of the EU, EEA and their member states, Switzerland and the United Kingdom, applicable to the Processing of Personal Data.
“GDPR” means the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
“Personal Data” means any information relating to an identified or identifiable natural person.
“Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction. “Process”, “Processes” and “Processed” shall be interpreted accordingly.
“Processor” means a natural or legal person, public authority, agency, or any other body which Processes Personal Data on behalf of the Controller.
“We”, “us”, and “our” refer to AD-VETERPRISES.
2. What personal information do we collect from people who visit our blog and site?
When ordering or registering on our sites, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
During the provision of services, we will request further information such as emergency contacts for you and health information such as allergies and immunossuppressive conditions in order to appropriately manage risks of providing our services.
3. When do we collect information?
We collect information from you when you register on our sites, place an order, subscribe to a newsletter, fill out a form or enter information on our sites. We also collect information when you become a customer.
4. Purpose of processing
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the websites, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our websites in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
To maintain satisfactory risk assessments of the provision of our services
5. How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
6. Do we use "cookies"?
7. We use "cookies" to:
Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
8. If users disable "cookies" in their browser:
If you turn cookies off it will turn off some of the features of the sites.
9. Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
10. Third-party processors
You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
We use Stripe to securely process payments. Stripe is a third-party service providers which may process your data to allow for safe online financial transactions.
Occasionally, at our discretion, we may include or offer third-party products or services on our websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these sites.
12. Age of consent
By using the Services, you represent that you are at least 18 years of age.
13. California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
By emailing us
By logging in to your account
14. How does this site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
15. Does our site allow third-party behavioural tracking?
We allow third-party behavioral tracking.
16. COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
17. Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
Within 5 business days
We will notify the users via in-site notification
Within 5 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
18. CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
20. Contacting Us
272 Bath Street
Glasgow, Glasgow G2 4JR
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